SimpliSafe Camera Flashing Purple Light: What It Means and How to Fix It

SimpliSafe Camera Flashing Purple Light: What It Means and How to Fix It

Don’t worry if you have experience your Simplisafe camera flashing purple light. When they see this enigmatic blinking light, many SimpliSafe users are curious about its meaning or, worse, whether it indicates a problem with their home security system. Fortunately, a flashing purple light is rarely a major problem, but it does signal that your camera is attempting to convey a particular message.

We’ll explain what the purple light indicates, why your SimpliSafe camera could be blinking purple, and how to resolve it step-by-step in this comprehensive tutorial. This instruction is applicable to all models, including the SimpliSafe Indoor Camera, Video Doorbell Pro, and Outdoor Camera.

Comprehending the SimpliSafe Camera Indicator Lights

SimpliSafe cameras convey their status through a sequence of LED lights. Every hue and pattern of flashing has a purpose. It’s helpful to know what these indications often mean before concentrating on the purple light:

  • Solid Blue Light: Video is being recorded or streamed by the camera.
  • White Light Blinking: The camera is establishing a Wi-Fi connection.
  • Solid Yellow Light: A firmware upgrade is underway.
  • Blinking Red Light: The camera is no longer connected to the SimpliSafe Base Station or Wi-Fi.
  • Flashing purple light: A flashing purple light indicates that the camera is either in setup or pairing mode.

This blog focuses on the last one—Simplisafe camera flashing purple light.

What Does a Simplisafe camera flashing purple light Mean?

Your SimpliSafe camera is often in pairing or setup mode when the purple light flashes. To put it another way, it’s ready to connect—or reconnect—to your Wi-Fi network or SimpliSafe system. The most typical circumstances in which this occurs are as follows:

  • Initial Setup: Your camera will flash purple to signal that it is prepared to connect to the SimpliSafe app if it is brand-new or has just been reset.
  • Following a Wi-Fi disconnection: The camera may go back into setup mode and flash purple until it reconnects if your network was unavailable or you updated your Wi-Fi login information.
  • Updates to the firmware or apps may occasionally cause the camera to momentarily reset, returning it to pairing mode.
  • Resetting the camera or system: This purple flashing light may also appear when your SimpliSafe camera reinitializes after you press the reset knob.

Why won’t my Simplisafe camera flashing purple light go away?

You might be asking, “Why is my Simplisafe camera flashing purple light for so long?” That’s a prevalent worry that usually indicates one of three problems:

  • Wi-Fi Connectivity Issues: It’s possible that the camera is having trouble connecting to your network consistently. The pairing procedure may stall due to weak signal strength or inaccurate Wi-Fi credentials.
  • SimpliSafe App or Account Issue: The setup process may occasionally be interrupted by login or configuration issues. Before pairing, confirm that you are properly logged into your SimpliSafe login account.
  • Incomplete Reset or Firmware Error: The camera may become stuck in pairing mode and display a persistent purple light if an earlier firmware upgrade was installed incorrectly.

How to Solve a Purple Light Flashing SimpliSafe Camera

To stop that blinking purple light and bring your camera back online, follow these steps:

1. Verify your wireless connection

  • Make sure the signal is strong where your camera is and that your Wi-Fi network is operational.
  • Only 2.4GHz Wi-Fi networks are compatible with SimpliSafe cameras; 5GHz networks are not. During setup, make sure your phone and camera are connected to the same 2.4GHz network.

2. Give your camera a restart.

  • Remove the camera’s battery if necessary, or unplug it from the power source.
  • Give it a half-minute.
  • After plugging it back in, watch for the lights to come back on.
  • Verify whether the purple light turns white, which would indicate a connection.

3. Use the SimpliSafe App to Reconnect

  • Use your SimpliSafe login information to access the SimpliSafe app on your phone.
  • Select Cameras → Add New Camera or Reconnect Camera.
  • Use your camera lens to scan the QR code by following the on-screen directions.
  • Await the connection confirmation from the app.
  • If it works, your camera should be online and streaming when the light turns solid blue.

4. If necessary, reset the camera.

Try the following procedures, however if the purple light still appears, do a factory reset:

  • Find the reset knob, which is often positioned on the camera’s bottom or back.
  • Until the light turns yellow or goes out entirely, hold it down for 20 seconds.
  • Release the knob and wait for it to start flashing purple again.
  • Go through the SimpliSafe app’s setup procedure.

5. Verify Firmware Updates

  • Old firmware can occasionally lead to problems with connections.
  • Launch the SimpliSafe app, then select Settings → Camera Settings → Firmware Update.
  • Restart the camera after installing any available updates.

6. Check to Make Sure the Camera Is Online

  • You might need to restart your base station or router if your SimpliSafe camera offline problem still exists after setup. Try reconnecting the camera after restarting both and waiting a few minutes.

Final Thoughts

Simply said, Simplisafe camera flashing purple light is your system’s way of signalling, “Hey, I’m ready to connect!” You can typically fix the problem and have your security camera back up in a matter of minutes by ensuing the above commands.

Remember that your SimpliSafe is in pairing mode if you ever find yourself asking yourself, “Why is my SimpliSafe blinking purple light?” Make sure your Wi-Fi is reliable, follow the connection instructions, and confirm your SimpliSafe login in the app.

You’ll know everything is operating as planned once your camera displays a solid blue light, restoring your home’s security and peace of mind.

FAQs

1. Why is the purple light flashing on my SimpliSafe camera?

When your SimpliSafe camera is in pairing or setup mode—typically attempting to connect to Wi-Fi or your SimpliSafe system following a reset or disconnection—it flashes purple.

2. How can I solve my SimpliSafe camera blinking purple light?

To repair it, verify Wi-Fi connectivity, reset your camera, and rejoin using the SimpliSafe app. Do a factory reset and reconfigure it if it continues.

3. Does my camera’s purple flashing light indicate a malfunction?

No, a flashing purple light does not indicate a malfunctioning camera. It only shows that the camera is attempting to join or finish setup. Repeat the setup procedures.

4. Why does my SimpliSafe camera continue to blink purple?

Your camera may be stuck in pairing mode if it continues to blink purple. This might be caused by outdated firmware, poor Wi-Fi, or an insufficient setup. Reconnect or do a full reset.

5. When the SimpliSafe camera flashes purple, can I still see the video?

No, the camera is not linked to your network when it flashes purple. Prior to resuming live streaming or recording, you must finish the SimpliSafe app’s setup.

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